Dear Sir,

I am a student at this university who often comes to our library. To be honest, the services you offer here are very good. However, I have some suggestions to make the library more user-friendly.

To begin with, will you please consider adopting the online reading room reservation, which can save the reader’s time. Moreover, it is expected to install self-checkout machines, which can provide more convenience for readers and librarians. In addition, we will be happy if you can hear ideals from readers. It’s a terrific way for you to collect information from the library’s homepage and improve service.

Hope you take these suggestions positively and improve your services as soon as possible.

Yours faithfully,