ios内购相关问题被拒总结

内购规范文档:https://developer.apple.com/app-store/review/guidelines/cn/
苹果申诉入口: https://developer.apple.com/contact/app-store/?topic=appeal

2017年10月9日
10月5日 收到如下邮件,今天试了下内购功能,可以正常充值了。

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2017年9月29日
1.今天审核通过了
不过发现appstore下载还是2.5.9,【头一次碰到,以前itunes显示通过,到appstore就可以下载了】
打电话给中国审核团队,人家的解释是,软件没有问题,目前已经在排队上架过程耐心等待,上架过程有时快有时慢,不过最多等待24小时【如还通过可以电话或邮件联系】,问题编号100307111129

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2017年9月27日
1.发现内购商品被拒了
解决:重新提交 (商品和新包一起提交)

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参考:
https://stackoverflow.com/questions/39556422/in-app-purchaise-add-binary

https://yimouleng.com/2015/12/17/ios-appstore-question/?utm_source=tuicool&utm_medium=referral
http://www.pmcaff.com/article/index/499746885393536?from=related&pmc_param%5Bentry_id%5D=209796516725824

被拒理由:
Guideline 3.1.1 - Business - Payments - In-App Purchase

We have begun the review of your in-app purchases but aren't able to continue because your submitted in-app purchases indicate a change of business model for your app. Therefore, we need to verify the implementation of your submitted in-app purchases in the app to ensure your app, and its in-app purchases, are in compliance with the App Store Review Guidelines.

Next Steps

Please upload a new binary for review and resubmit your in-app purchases with the binary so that we can continue the review.
ps:应该还是苹果的坑
给我们通过了老的商品id,代码早就在提交审核的时候注释掉了【因为被拒怕了,我们本打算提交没有内购的版本】

2017年9月25日

1.按方案二修改,以及多次电话回拨沟通,app终于审核通过上线了。
内购项目商品由于还是正在等待审核状态,线上环境暂时无法充值(先耐心等2天)


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2017年9月20日 第9次被拒
一.以快速上线为原则,做如下修改
方案一:9月21日修改好,最后采用方案二提交
1.发现功能整个移除
2.去除内购相关功能,开发注册相关功能,我的订单
后台以下内容删除


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将内购功能关闭

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web后台图片天替换尺寸


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方案二:(支持设备id购买) 9月22号修改完成提交appstore
1.添加游客购买流程参照爱奇艺,喜马拉雅app
http://blog.csdn.net/qq_37006649/article/details/73614047

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主要修改点:
1.程序启动如果是游客模式,通过设备号像后台请求一个虚拟账号,返回虚拟账号(同时返回建权相关的key,这样点击查询余额之类的接口就不会报建权错误)。
2.用户如果是游客充值的时候,提示本设备充值风险。

1.回复
Hello,

I don't see any screenshots attached here.

The latest version we submitted has been changed as below. If users do not login or register, they only can see and access those contents that are free. Non-free contents do not appear in the '发现' section. In another words, app content and features that are associated to specific users will not appear in the '发现' section. So we will not collect user private data if they do not login or register and want to access non-account based content or features.

We are really sorry that the function we have been changing now is still not comply with App Store Review Guidelines.

Can you please schedule a meeting to discuss the current problems? This is now the top priority issue in our company. We are all quite anxious on this.

My phone number is 86-13711111111. My email is xx@317hu.com. Thank you very much.

2017年9月8日 第8次被拒
一.基本思想:发现界面游客模式下,无法点击出现用户登录提示功能。
(9月11日修改后上线) 修改修改点
1.后台添加配置项开关,游客模式下,ios设备,发现界面入口相关列表,全部只返回免费课程。 【登录后,还是和以前一样,返回所有】。
2.app端,如果是游客模式下,查看免费课程,底部的收藏点赞购买 bar全部隐藏。
3.app提现功能 改用业务配置项开启@"withdrawFlag" //提现功能默认是0关闭,如果审核通过,后台可以配置成1,打开提现功能

其他:加急邮件申请
This app version is quite important to us. we have fixed many severe defects, which will definitely improve the user experience if it can be in App Store timely.

9月18日还是没有反应,再次申请加急
Dear Sir/Madam,We notice that our APP is still in the status of waiting for review since we submitted it on Sep. 11. We have been getting big pressure from the senior leadship team and the market, as there is many new features integrated and many severe defects fixed in the latest submitted version.These days the review time is quite long. May I ask when you can help to review our APP? If it is possible, can we schedule a meeting to discuss all problems one by one when you have time? And we can change it as your suggest totally.May I ask whether there is any channel or 3rd party company can help to facilitate the APP review process? Any possible solutions we are willing to try to help to facilitate the review process.Best regards,

9月19日 打电话给苹果 400-670-1855 问题编号100294982096
1.对方基本思想 还是要走联系流程,让我们耐心等待。
加急联系流程
eg:说明加急理由, 要求对方回复,邮箱email。
2.付费审核问题,对方回馈 [第三方付费申请快速审核,不推荐,苹果没有这个服务,不要相信]

二.被拒理由 (游客模式下,进入发现界面出现需要用户登录信息,绑定用户登录了(钓鱼),苹果认为这些公开的内容是非用户基础的,不能强制绑定用户登录)
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
We noticed that your app requires users to register with personal information to purchase non account-based in-app purchase products, which does not comply with the App Store Review Guidelines.
图片

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2017年8月31日 第7次被拒
1.修改点
a.默认进入发现界面
b.如果免费不走购买流程,如果收费,先报余额不足,最后跳转到充值界面,最后报登录提示


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2.被拒理由
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
We noticed that your app requires users to register with personal information to purchase non account-based in-app purchase products, which does not comply with the App Store Review Guidelines.

2017年8月26日 第6次被拒
1.问题再次被拒,原因(产品设计和苹果审核规则不符合)
8月27日修改完成提交appstore,审核,
28日内部评审后,下架,添加开关功能,重新提交appstore审核。

修改点:
内购功能开启后 修改以下逻辑
1.不支持,提现功能。
2.用户一定要登录后,才能使用我们的软件(才可以进入发现界面)。

被拒原因:

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2017年8月23日 第5次被拒
解决:引入天使钻概念。
1.申述苹果回复太慢启用虚拟货币方案(天使钻概念)重新提交appstore

2017年8月22日
8月21日 晚上10点基本上是同样原因被拒

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第一步 回复申述
Dear sir/madam,

Maybe there is some misunderstanding regarding with the functionality of purchasing in app. Users can buy online video or lectures in the '发现' sections of the app. It's a kind of pay for the knowledge. The currencies or credits in the account users charge are do consumed within the app. Please check the attached screenshots.

From the '发现' sections, you can see that all the products of online lectures or videos are labeled as the unit '¥'. When users try to buy a product, it will be deducted from the balance of the users' account first. If the balance of account runs out and is not enough to pay for the product, it will prompt users to charge the account with the in-app purchase function.

We refer to some products like '得到', '爱奇艺', '优酷'. They have the same mechanism regarding on the product purchasing. I also attached a screenshots I get from the app '得到' for your reference.

This app version is quite important to us and fixed many severe defects, which will definitely improve the user experience if it can be in App Store timely.
As it has been a long time that our app is rejected in the process of App Review, we do request a phone call to discuss the details. Please call me via the number 86-13711111111. Thanks for your time.
申述附件图片

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2017年8月18日 第4次被拒
1.今天还是同样问题被拒了

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准备参考得到app 修改成元标识
1.界面修改


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2.itunesconnect后台修改

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2017年8月12日 第3次被拒
被拒 3个问题
问题1.使用苹果支付字眼,其实不支持苹果支付(产品设计也有问题)

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原因:【内购和苹果支付是两个概念,苹果支付和支付宝是一类的】
1.如下是内购概念
https://developer.apple.com/library/content/documentation/NetworkingInternet/Conceptual/StoreKitGuide/Introduction.html
解决:去除苹果支付, 跳转到该界面,默认就是走内购充值流程
问题2. 元 and ¥,误解问题

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参考其他app内购界面修改,如得到, 腾讯课堂


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修改如下:
app端修改: 将元显示替换成¥显示


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后台修改:


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2017年8月8日 第2次被拒 说ipv6下很多数据为空
1.排除发现 其实是测试数据的问题,直接添加即可(已让测试帮忙添加)。
【另外 也用wifi分享出ipv6的网络,进行测试,数据都正常】

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2017年7月24日 第1次被拒
1.内购功能没有开发。
修改:将苹果内购功能开发完成提交。

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