苹果Guideline 5.2.1侵权被拒解决方案

Guideline 5.2.1 - Legal - Intellectual Property的解决方案。

这是个新应用,第一次上传不知道怎么滴就造成了侵权,APP名字很长不可能100%跟别人重复,logo是我自己设计的,🍎的回复也是模棱两可只能靠自己去猜。还好🍎大大热情的回复了我的邮件最终成功上线。以下是我跟🍎大大的邮件往来记录,记个随笔也希望能帮到某些人:

【第一次审核被拒】

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2018年9月22日 上午8:52

发件人 Apple

Guideline 2.1 - Information Needed

This type of app has been identified as one that may violate one or more of the following App Store Review Guidelines. Specifically, these types of apps often:

1.1.6 - Include false information, features, or misleading metadata.

2.3.0 - Undergo significant concept changes after approval

2.3.1 - Have hidden or undocumented features, including hidden "switches" that redirect to a gambling or lottery website

3.1.1 - Use payment mechanisms other than in-app purchase to unlock features or functionality in the app

3.2.1 - Do not come from the financial institution performing the loan services

4.3.0 - Are a duplicate of another app or are conspicuously similar to another app

5.2.1 - Were not submitted by the legal entity that owns and is responsible for offering any services provided by the app

5.2.3 - Facilitate illegal file sharing or include the ability to save, convert, or download media from third party sources without explicit authorization from those sources

5.3.4 - Do not have the necessary licensing and permissions for all the locations where the app is used

Before we can continue with our review, please confirm that this app does not violate any of the above guidelines. You may reply to this message in Resolution Center or the App Review Information section in App Store Connect to verify this app’s compliance. 

Given the tendency for apps of this type to violate the aforementioned guidelines, this review will take additional time. If at any time we discover that this app is in violation of these guidelines, the app will be rejected and removed from the App Store, and it may result in the termination of your Apple Developer Program account.

Should you choose to resubmit this app without confirming this app’s compliance, the next submission of this app will still require a longer review time. Additionally, this app will not be eligible for an expedited review until we have received your confirmation.

Guideline 5.2.1 - Legal - Intellectual Property

Your app contains content that may infringe upon rights owned by Ravensburger Digital GmbH. Ravensburger objects to apps available in Germany that use the mark, Memory, in the app name, subtitle, icon, screenshots, or previews.

Your app and its contents should not infringe upon the rights of another party. In the event your app infringes another party’s rights, you are responsible for any liability to Apple because of a claim.

Next Steps

To resolve this issue, please attach documentary evidence in the App Review Information section in App Store Connect. In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.

Alternatively, please make necessary changes to your app so that it does not infringe upon the rights of Ravensburger Digital GmbH:

- Remove the third-party mark from your app name, subtitle, app icon, screenshots, and previews.

or

- Remove your app from the territories where Memory is a protected mark.

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虽然🍎大大给出了建议,但我还是想搞清楚是哪里侵权了(死也要死个明白),于是开启了跪舔模式。。。⬇️

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Dear Apple audit team:

Thank you for your email. According to your feedback, I did a serious test.

1. Regarding "Guideline 5.2.1", this is my personal development software. I didn't learn from other software. I don't know "Ravensburger Digital GmbH. Ravensburger". In the app name, subtitle, icon, screenshots or previews, I don't know which infringes other people's rights. It would be best if you could tell me clearly, otherwise I'll change the name and icon according to my guess.

2. With regard to "Guideline 2.1", and my careful examination, I did not find any violations of the content (on "Guideline 5.2.1" has been explained above), I can guarantee that my program is the original creation.

Look forward to your good news.

Best wishes.

亲爱的苹果审核团队:

感谢你的邮件,根据你反馈的信息,我做了认真的检测,回复如下:

1、关于“Guideline 5.2.1”,这是我个人开发软件,没有借鉴其他的软件,我不知道“Ravensburger Digital GmbH. Ravensburger”。In the app name, subtitle, icon, screenshots or previews,我不知道哪个侵犯了他人的权利,如果你可以明确地告诉我那就最好不过了,否则我将会根据我的猜测将名字和icon作出修改。

2、关于“Guideline 2.1”,同过我的认真检查,我没有发现有违规的内容(关于“Guideline 5.2.1”的问题已经在上面说明过),我可以保证我的程序是原创作品。

期待你的好消息。

最好的祝福。

----------------------------------------------------------------------------------------------------------------

最好是英汉双文,让他挑不出猫病。

【第二次审核被拒】

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2018年9月26日 上午1:28

发件人 Apple

Guideline 5.2.1 - Legal - Intellectual Property

Your app contains content that may infringe upon rights owned by Ravensburger Digital GmbH. Ravensburger objects to apps available in Germany that use the mark, Memory, in the app name, subtitle, icon, screenshots, or previews.

Your app and its contents should not infringe upon the rights of another party. In the event your app infringes another party’s rights, you are responsible for any liability to Apple because of a claim.

Next Steps

To resolve this issue, please attach documentary evidence in the App Review Information section in App Store Connect. In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.

Alternatively, please make necessary changes to your app so that it does not infringe upon the rights of Ravensburger Digital GmbH:

- Remove the third-party mark from your app name, subtitle, app icon, screenshots, and previews.

or

- Remove your app from the territories where Memory is a protected mark.

----------------------------------------------------------------------------------------------------------------

回复的内容和上一次一样,并没有明确指出哪里侵权了,不过倒是说出是侵权了德国(Germany)的某个应用。于是我在APP的销售区域中移除了德国,保存-->回复邮件(不需要提交审核):⬇️

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Dear apple audit team:

Your reply was much appreciated.

First of all, if I have violated the rights of others, then I am sorry, but please believe that this is not my intention.

Secondly, I have accepted your proposal to remove my application from Germany.

Finally, I don't know if I need to submit a new version.

Looking forward to your reply.

Best wishes.

亲爱的苹果审核团队:

你的回信让我不胜感激。

首先,如果是我侵犯了他人的权利,那么我很抱歉,但是请相信这不是我的本意。

其次,我已接受你们的建议把我的应用从德国移除。

最后,我不知道需不需要提交新的版本。

期待你的回信。

最好的祝福。

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大半夜收到了苹果的邮件回复,感觉是要过得节奏,(*^__^*) 嘻嘻……⬇️

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2018年9月27日 上午12:58

发件人 Apple

2. 1 Performance: App Completeness

5. 2.1 Legal: Intellectual Property - General

Hello,

Thank you for letting us know you've addressed the previous metadata issues. We will now review these revisions. You will receive an email update once the review has been completed.

Best regards,

App Store Review

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一分钟后,啊哈哈哈哈,我就是天才⬇️

@end

感谢观赏,表演结束。

其他链接:

苹果Guideline 3.2.2广告营销被拒解决方案

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