职场人士必备的国际商务礼仪

职场人士必备的国际商务礼仪

What's the 'first custom' in the international society?

  被国际社会公认的“第一礼俗”是什么?

  'Lady first'.

   女士优先。

What is the 'Three A' principle in social communications?

  社交中的“三A原则”指的是什么?

  Accept. Appreciate. Admire.

  接受对方,重视欣赏对方,赞美对方。

What does TOP mean in the international etiquette?

  在国际礼仪中,TOP指的是哪三个原则?

  Time. Objective. Place

   时间,目的, 地点。

When you are talking with people from western countries, eight topics should be avoided. What are they?

  和西方人交谈时,应避免哪八个话题?

  Age, marital status, salary, experience, address, personal life,

religious belief, politics, and opinions about other people.

年龄,婚否,收入,经历,住址,个人生活,宗教信仰,政治见解,以及对他人的看法。

Which three words are the most common ones in social life?

  哪三个词在社交场合最常用?

  Thanks. Excuse me (sorry). Please.

  谢谢,对不起,请。

What are the requirements for appearance in social communication occasions?

  社交场合的仪容要求是什么?

  Natural. Harmonious. Beautiful

  自然,和谐,美观。

Could you tell us the general rules for greetings?

  打招呼致意的一般规则是什么?

  * Gentlemen say hello first to ladies.

  男性先向女性致意。

  * Young men say hello first to elderly men.

  年轻者先向年长者致意。

  * The employees say hello to the employers.

  下级应向上级致意。

You want to visit a foreign friend, and what will you do first?

  你想要拜访一位外国朋友,首先应该怎么做?

  You'd better make a phone call first to make an appointment.

  你最好打电话预约一下。

To attend a formal party, how will you dress yourself?

  参加正式晚会,应如何着装?

  An evening dress or a suit

  晚装或套装。

On formal occasions, how many colors of all your clothes should be?

  在正式场合,一个人全身服装的颜色应该多少种?

  No more than three.

  最好不超过三种。

On formal occasions, what kind of shoes should a man wear?

  在正式场合,男士应穿什么样的鞋?

  Black leather shoes.

  黑皮鞋。

On formal occasions, can a man match the black shoes with white socks?

  在正式场合,男士的黑皮鞋可以和白袜子搭配吗?

  No, he can't.

  不可以。

If the suit is buttoned, where should be the stickpin?

  西装系着扣时,领带夹应在衬衫的哪两粒钮扣之间?

  Between the second button and the third button of the shirt.

  夹在衬衫的第二和第三粒钮扣之间。

If the suit is unbuttoned, where should be the stickpin?

  西装敞着穿时,领带夹应在衬衫的哪两粒钮扣之间?

  Between the third button and the fourth button of the shirt.

  夹在衬衫的第三和第四粒钮扣之间。

When your foreign friend says, 'Your new dress is so beautiful.' What are you supposed to say?

  当你的外国朋友对你说:“你的新衣服真漂亮!” 你应该怎么说?

  You should say, 'Thanks, I am glad you like it.'

   你应该说:“谢谢,很高兴你喜欢。”

When taking the escalator, which side should you stand on?

  坐手扶电梯时,应站在靠哪边的位置?

  You should stand on the right side. Leave the left side for someone   in rush.

  应靠右侧站立,为有急事的人空出左侧通道。

In big parties, how do people get to know each other?

  在大型聚会上,人们怎样相识?

  By making self-introduction.

  通过自我介绍。

When making self-introduction, how many minutes should it take?

  做自我介绍时,多长时间为宜?

  Half a minute, no more than one minute.

  半分钟,不能超过一分钟。

商务场合之问候篇

在商务场合的问候中,正确运用礼仪非常重要。务必使用礼貌用语,比如“请”、“谢谢”等。

另外还要注意使用正确的头衔和手势。在绝大多数英语国家,握手是非常普遍的动作。最后微笑也是很重要的。

Tips

Introduce yourself with name and title.

介绍自己的姓名和头衔。

Shake hands.

握手。

Express happiness to meet the other person.

表示很高兴见到对方。

Give or accept directions.

告诉对方接下来做什么或者接受对方的提议。

Useful Phrases

Please have a seat.

请坐。

Thanks for agreeing to meet with me.

谢谢您同意与我会面。

He'll be right with you.

他马上就过来。

Can I offer you something to drink?

您想喝点什么吗?

My pleasure.

这是我应该做的。

Pair Practice

A: Hello. I'm Mia Conners.

A: 您好,我是Mia Conners。

B: Hi Mia. I'm David Sinclair, and this is my partner Gina Evans. (hold out hand to shake)

B: 您好,Mia。我是David Sinclair,这是我的搭档Gina Evans。(握手)

A: Nice to meet you Mr. Sinclair and Ms Evans. Thank you for taking the time to meet me today.

A: 您好,Sinclair先生。您好,Evans女士。谢谢你们今天抽出时间与我会面。

B: It's our pleasure. And please, call us David and Gina. Can I take your coat?

B: 这是我们应该做的。另外,叫我们David和Gina就可以了。需要我帮您拿外套吗?

A: Thank you.

A: 谢谢。

B: You are welcome. Please take a seat and we'll be right with you.

B: 没事。请稍坐片刻,我们马上就过来。


推荐阅读更多精彩内容

  • **2014真题Directions:Read the following text. Choose the be...
    又是夜半惊坐起阅读 3,858评论 0 5
  • 【关于爱与死的真相】 (温馨提示:含情节透露,没有看完书的小伙伴建议先看书噢) 到现在为止,东野圭吾的书看了三本。...
    秦哪阅读 302评论 0 1
  • 远方传来一声驴叫,骑驴者便是怪侠欧阳德,秋官管不了太多,趁大家不注意,跑进不远处的屋子里,忍者们刚要追上去,欧阳德...
    亮世6奇才阅读 24评论 0 0
  • 傍晚的新松江路,浓墨重彩!天空有晚霞渲染、层层叠叠、异常美丽。 此时老妈就在我身边、已安然入睡!让我感到久违的踏实...
    史小可1个人的生活阅读 195评论 8 3
  • 人们数不清她的屋顶上有多少轮皎洁的明月 也数不清她的墙壁之后那一千个灿烂的太阳 ——摘自原文 阿富汗似乎是个遥远的...
    读孤求拜阅读 90评论 0 3